Managed IT Services & Maintenance
Proactive monitoring, regular maintenance, and 24/7 incident response to keep your entire technology stack running at peak performance.
Complete Infrastructure Lifecycle Management
From servers and databases to containers and cloud resources — we monitor, maintain, patch, and optimize your entire IT environment so your team can focus on building products.
Server & Infrastructure
Linux and Windows server management, patching, hardening, performance tuning, and capacity planning across physical, virtual, and cloud environments.
24/7 Monitoring & Alerting
Prometheus, Zabbix, Nagios, and Datadog monitoring with custom dashboards. Real-time alerting via PagerDuty, Slack, and email with defined escalation procedures.
Database Maintenance
Automated backups, index optimization, query performance monitoring, replication health checks, and failover testing for MySQL, PostgreSQL, SQL Server, and Oracle.
Container & Kubernetes Ops
Docker container health monitoring, Kubernetes cluster upgrades, pod autoscaling tuning, Helm chart maintenance, and Velero disaster recovery management.
Security Maintenance
SSL certificate lifecycle management, vulnerability scanning schedules, firewall rule auditing, OS patching cadence, and compliance reporting (SOC 2, ISO 27001, HIPAA).
Kafka & Message Queue Ops
Apache Kafka cluster health monitoring, consumer lag tracking, partition rebalancing, broker upgrades, and retention policy management. Also RabbitMQ and Redis maintenance.
How Our Managed Services Work
A structured approach to keeping your systems healthy, secure, and performant.
Discover
Audit infrastructure
Monitor
24/7 observability
Maintain
Patch, tune, optimize
Secure
Scan, harden, comply
Report
Monthly SLA reports
99.9% Uptime SLA
Guaranteed uptime backed by proactive monitoring, redundant architectures, and rapid incident response with defined SLAs.
15-Minute Response
Critical incidents acknowledged within 15 minutes. Dedicated on-call engineers with direct escalation paths to senior staff.
Preventive Maintenance
Scheduled maintenance windows for patches, upgrades, and optimization. No surprises — all changes follow ITIL change management.
Monthly Reports
Detailed reports on uptime, incidents, patches applied, performance metrics, security scan results, and capacity forecasting.
What We Maintain
A comprehensive view of the technologies we manage on a daily basis for our clients.
Servers & OS
- Ubuntu, RHEL, CentOS, Rocky Linux, Debian
- Windows Server 2016/2019/2022
- VMware vSphere, Hyper-V, Proxmox
- Automated patching with Ansible
- CIS benchmark compliance
Cloud Platforms
- Azure VMs, App Services, AKS, Functions
- AWS EC2, RDS, EKS, Lambda, S3
- GCP Compute, GKE, Cloud SQL
- Oracle Cloud Infrastructure (OCI)
- Cost optimization & reserved capacity
Containers & Orchestration
- Docker daemon health & image updates
- Kubernetes cluster upgrades (AKS/EKS/GKE)
- Helm chart version management
- Istio service mesh maintenance
- Container image scanning & patching
Databases
- MySQL, MariaDB automated backups & tuning
- PostgreSQL VACUUM, replication monitoring
- SQL Server maintenance plans & AlwaysOn
- Oracle RMAN backups & RAC management
- MongoDB, Redis, Elasticsearch maintenance
Message Queues & Streaming
- Apache Kafka broker health & upgrades
- Consumer lag monitoring & alerting
- RabbitMQ queue management & clustering
- Redis Sentinel & Cluster maintenance
- Topic retention & partition management
CI/CD & DevOps Tools
- Jenkins server maintenance & plugin updates
- GitLab instance upgrades & backup
- SonarQube database & plugin management
- Nexus/Artifactory artifact cleanup
- Terraform state management & drift checks
Support Plans
Flexible plans designed for businesses of every size. All plans include 24/7 monitoring and incident response.
Essential
For small teams and startups
- Up to 10 servers/services monitored
- 24/7 monitoring with alerting
- Monthly patching & updates
- 8-hour response SLA (business hours)
- Monthly health report
- Email & ticket support
Professional
For growing businesses
- Up to 50 servers/services monitored
- 24/7 monitoring with auto-remediation
- Weekly patching & optimization
- 1-hour response SLA (24/7)
- Weekly health reports & review calls
- Dedicated support engineer
- Disaster recovery testing (quarterly)
Enterprise
For large organizations
- Unlimited servers/services monitored
- 24/7 NOC with proactive remediation
- Continuous patching & zero-day response
- 15-minute response SLA (24/7)
- Daily health dashboards & executive reports
- Dedicated team (2+ engineers)
- DR testing monthly & compliance auditing
- On-site support available
Stop Firefighting. Start Preventing.
Let our engineers handle the maintenance, monitoring, and incident response while you focus on growing your business. Get a free infrastructure audit and customized support plan.