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Sentiment + entity extraction

Paste any prose. VADER returns a sentiment score with positive / negative / neutral breakdown, and spaCy's small English model extracts named entities (people, organisations, locations, dates, money, percentages). Pure CPU, response in under 100 ms for typical paragraphs.

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How it works

01

Tokenise

spaCy small English model parses the text into tokens, sentences, and entity spans.

02

Sentiment

VADER applies a tuned lexicon to score positivity / negativity / intensity. Tuned for social-style and informal text.

03

Entity recognition

spaCy NER labels spans with PERSON, ORG, GPE, DATE, MONEY, PERCENT, and a dozen more.

04

Statistics

Word count, sentence count, and character count are returned alongside.

05

Production swap

For higher accuracy plug in a transformer model (RoBERTa for sentiment, fine-tuned BERT for NER) — same response shape, same UI.

06

Use cases

Ticket triage, review aggregation, contact-centre coaching, document classification, compliance checks.

Want this on your real text streams?

We build NLP pipelines for support tickets, customer reviews, contact-centre transcripts, and document libraries — calibrated to your vocabulary and tied to the KPIs your business reports on.

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