This Privacy Policy explains how PCCVDI (“we,” “our”) collects, uses, and protects personal data through this website (https://www.pccvdi.com) and the services we offer. It does not replace any data-processing agreement signed for a specific customer engagement — those take precedence where they conflict with this notice.
Who we are
PCCVDI is the data controller for the personal data described in this policy. To exercise your rights, reach us at info@pccvdi.com.
What personal data we collect
- Contact form submissions: name, work email, company, area of interest, and the message content you provide.
- Email correspondence: the content of emails you send to us and our replies.
- Server logs: IP address, user agent, request path, and timestamp — collected by our web server for security and abuse prevention.
- Analytics (if enabled): aggregated usage statistics (pages viewed, referrer, approximate location at country level). We do not deploy invasive behavioural tracking.
Why we collect it
- To respond to enquiries and conduct introductory conversations.
- To deliver contracted services where you become a customer.
- To operate the website securely and prevent abuse.
- To improve the content and structure of our website based on aggregated usage patterns.
- To meet legal obligations applicable to us.
Legal bases
Where the GDPR or comparable regimes apply, we process personal data on one or more of the following bases:
- Consent — where you contact us voluntarily.
- Contract — where we are delivering services to your organisation.
- Legitimate interest — operating the website securely, replying to enquiries.
- Legal obligation — where required by applicable law.
Retention
We retain personal data only as long as needed for the purposes above. Contact-form submissions are retained for up to 24 months unless they lead to an engagement, in which case the engagement contract governs retention. Server logs are retained for up to 90 days. Customer data processed under engagement contracts is retained per the data-processing agreement.
Sharing
We do not sell personal data. We share it only with:
- Sub-processors we engage to provide services (email, calendar, CRM, analytics) — under written data-processing agreements.
- Professional advisors (legal, accounting) where strictly necessary.
- Authorities where required by law.
A current list of sub-processors is available on request.
International transfers
Where personal data is transferred outside the jurisdiction in which it was collected, we use standard contractual clauses or other lawful transfer mechanisms appropriate to the destination.
Your rights
Depending on your jurisdiction, you may have rights to access, rectification, erasure, restriction of processing, portability, objection, and to lodge a complaint with a supervisory authority. To exercise these, email info@pccvdi.com. We respond within statutory time limits.
Cookies
The website uses only strictly necessary cookies for session management and security. We do not deploy advertising or cross-site-tracking cookies. If we add optional cookies in the future, we will request your consent before setting them.
Children
The website is intended for business users. We do not knowingly collect personal data from anyone under the age of 16.
Changes
We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent change. Material changes will be highlighted on the website when published.
Contact
Questions or concerns about this policy: info@pccvdi.com.