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Telecommunications

Telcos run mature data platforms but face severe cost pressure. We focus on AI that materially shifts churn, opex, or NPS — not pilots that languish in the OSS lab.

Use cases we ship

Self-optimising networks

RAN, transport, and core optimisation with explainable change proposals.

Churn and value

Customer-level churn, save-offer optimisation, and household-graph LTV.

Field service AI

Dispatch optimisation, first-time-fix prediction, and AR-assisted technician workflows.

Customer care automation

Voice and chat assistants with deflection metrics and live-agent handoff QA.

Fraud detection

SIM-swap, IRSF, and bypass detection with sub-second decisioning.

What our delivery looks like in telecommunications.

  • Lift in first-time-fix and churn-save measured weekly
  • Integrated with OSS/BSS without rip-and-replace
  • Explainable changes for network engineering review
Discuss your use case
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Turn one AI use case into measurable production value.

Book a 30-minute consultation. We will walk through the use case, sketch the value case, and tell you honestly whether we can help.